New guidance launched on treatment of vulnerable customers

The Financial Conduct Authority (FCA) has issued a consultation on new guidance for companies regarding the fair treatment of vulnerable customers.

Ofgem errors have led to higher network profits than necessary

While networks have provided a good service in Britain, mistakes from Ofgem have seen consumers pay more than they should have under...

SSEN targets multi-billion investment in transmission plan

Scottish and Southern Electricity Networks (SSEN) is proposing an investment of £2.4bn from 2021 to 2026 in its RIIO-T2 business plan, A Network for...

DNOs continue strong performance against output targets

Electricity Distribution Network Operators (DNOs) have continued to perform strongly against output targets, according to Ofgem. In early February,...

SSEN makes last call for feedback on Digital Strategy

Scottish and Southern Electricity Networks (SSEN) has issued a final call for feedback on its Digital Strategy, with the closing date for responses 31...

UK ranked in top 10 for energy innovation

The UK has been ranked in the top 10 of the Global Energy Innovation Index, coming 9th out of 23 nations.

SP Energy Networks trials “game changer” fault level monitor

SP Energy Networks has commenced trials of the world’s only technology capable of spotting real-time levels of electrical surges in the network.

IntraFlex Innovation project calls for expressions of interest

Western Power Distribution (WPD) is looking to trial services under its IntraFlex Innovation project, with it inviting potential participants to register their...

Strong levels of network reliability for electricity transmission

Electricity transmission owner (TO) businesses have been found to meet or exceed their annual targets for 2018-19, with strong levels of network...

Radical reform of supply market needed to protect customers, warns Citizens...

As the need for decarbonisation accelerates the rate of change, vulnerable customers will be increasingly at risk, according to Citizens Advice.